Is it ever okay to stand behind an inferior product? Is there ever a time that it’s acceptable to sell a poor quality item?

The other day I found someone who thinks so.

I was doing a little project at our cottage, trying to close in the sides of our deck by building frames and then attaching vinyl siding to them. 

The project was going well, but then I ran out of wood for the frames. I needed more 1×3 strapping, so off I went to the closest lumber store to get some more.

I purchased the lumber at a service counter and then drove my vehicle out back to pick the pieces up from the yard. 

The employee who was assisting me began pulling the 1×3’s from the rack and laying them out for me. When I first saw the pieces he was pulling, I thought he was putting them in a reject pile. I soon learned that this was the lumber he was offering me.

I started to take a closer look at them and replied, “This is no good, and this one’s no good either.”

After I rejected several pieces, the attendant asked me what I was using them for. 

When he heard that I was building frames with the wood, his response was, “Maybe you should be buying pine; it’s a much nicer wood.”

“It’s also a lot more expensive and I’m covering my frames with siding. I don’t need them to look really nice,” I replied.

He went back to pulling planks out of the pile. I kept rejecting half of them.

And then he said this: “You know this is strapping, don’t you?” … The look on his face and his attitude was really saying, “You know this is cheap wood; it’s not that good. You really need to take what you get.”

I was a little ticked at this point, looked at him and said, “You have given me nothing but the pieces that have already been rejected by other people. I’m agreeing to take four of them. You’ve done well at getting rid of your junk, so keep at it.” 

I wasn’t in need of 50 pieces or even 25 or 10 pieces of wood. All I needed was 6, and that guy did nothing but go through all the crappy pieces that had already been picked over! 

I ended up taking 6 pieces home, but when I started to use them, some of them were so badly warped that I had to take 2 pieces back. 

I may go somewhere else to get those final two pieces of strapping.

I guess the thing that bugged me the most was his attitude. He seemed to think it was reasonable to sell wood that was pretty much unusable.

I just needed some straight wood. How do you build frames with wood that is wrapped like a Bobby Hull hockey stick? 

If I was buying a pallet of strapping, I would accept that there would be some pieces that were unusable. But for only 6 pieces, I needed all of them to be good ones.

Here’s the thing: The world is trying to sell us an inferior product. It’s selling us a lie that this is all there is; there is nothing beyond this life. God says there is an eternity, and the life we have now is only a fragment. So don’t put all your hopes, dreams, and ambitions into this world … you’re only buying a cheap life. Instead, establish a relationship with God and enjoy real, full, everlasting life. 

That’s Life!

Paul

Question: What inferior set of goods have you been sold? Leave your comments below.