I’ve come up with a new idea for grocery stores, something I’m sure could be used in other retail businesses as well.
The idea is a bit of a throwback to the “service is king” mentality of yesteryear. It should work well because it will market to people who remember yesteryear.
“Yesteryear” is a time in the past – not really sure when – but it was long ago. It’s also referred to fondly by many as “the good old days”.
This idea I have is for seniors, and I really think it could take off. It would cost the grocery stores some money in employing young teens who can handle a harsh comment and a light touch of a cane to the back of the leg.
Here’s where I got the idea from …
I was at a grocery store helping Lily do the shopping. Actually, I was adding to the shopping cart, her shopping list and to the price we would be paying.
I had found something about two aisles over from where Lily was with the cart. As I made my way to Lil, I saw a little old lady (not the one from Pasadina) at the end of the aisle where Lily was looking intently at the label on a package of paper towels.
The lady caught my eye because she was just standing there with her hand on a stack of pop cans, with a look on her face that I identified as “I think I might need some help here”.
I thought maybe she was not feeling well, like maybe she was dizzy, or weak, or confused. So I asked her, “Are you okay? Do you need some help?
She responded by saying “I can’t find my shopping cart; someone has taken it.”
Hearing that I was ready to jump into action and overpower the jerk who took the old lady’s cart. But just as I was about to start looking, a teenaged store employee came along with her cart and a cane.
I guess she had wondered off from them and didn’t remember where they were. The young man called her by name and said, “here you go” as he handed her her stuff.
She turned and commented, “It’s hard; I’m 91 years old.” As she shuffled away, I saw a cashier trying to wave her down, telling her she also had some groceries waiting at the cash.
You know that lady was going to get into a car and drive away after that?! … but that’s another blog post altogether.
When I saw all this happen I got inspired. I bet a lot of seniors – I mean the really senior kind of seniors – would love to have a young guy or girl push their cart and fill it, all on their command.
Seniors would flock to a grocery store that had that kind of service. The kids wouldn’t mind; they might even get a tip, and something monetary from the seniors they served.
Who knows? By the time I get to be a real senior, I might like a little of that yesteryear treatment too.
Here’s the thing: We all need a little help at times in life. One of the most important things a church provides is others to walk with you when you need that helping hand. Church should be a place where people assist each other and we all should be on the lookout for those we might be able to help.
That’s Life!
Paul
Question: How have you been helped by someone in your life? Leave a comment below.